Getting Started

Welcome

Thank you for choosing CyberBit Antivirus and Internet Security

CyberBit was developed to help any Mac users to protect their devices from malware. The software features that we will discuss in this help manual are:

• Quick Scan
• Deep Scan
• Custom Scan
• Adware Scan
• Active Malware Protection
• Network Scan
• Malware Pattern Update
• Delete Malware
• Delete Protected Malware

For any other problems you can easy email us at [email protected] or you can check the FAQ section .

Quick Scan

Quick Scan can be performed by following the steps:

• click on the Malware Scan button located on the main console
• then click on the Quick Scan button
• the scan will have a fast look at the critical locations

Deep Scan

Deep Scan can be performed by following the steps:

• click on the Malware Scan button located on the main console
• then click on the Deep Scan button
• the scan will take a little bit longer because will inspect most of your files from your Home folder
• the completion time depends on how many files you have in your Home folder

Custom Scan

Custom Scan can be performed by following the steps:

• click on the Malware Scan button located on the main console
• then click on the Custom Scan button
• a window will appear to allow you the selection of what you want to scan
• the Custom Scan can be used when you want to scan an external device or specific folder
• the completion time depends on how many files are in the selected folder/external device

Adware Scan

Adware Scan can be performed by following the steps:

• click on the Adware Scan button located on the main console
• then click on the Full Scan button
• the scan will take a little bit longer because will inspect your files more deep

Active Malware Protection

Active Malware Protection is a module that will look for the changes in your Downloads folder and will execute scans in order to see if there are any malware downloaded. E.g: If you will download a malware file such as MacKeeper, the active protection will let you know that the file can be malicious.

You can turn on or off the Active Malware Protection from the main console by clicking the Turn off/on button or from the menu bar.

Network Scan

Network Scan is a masterpiece that is useful when you are connected to your home wireless network. Even your wireless network is password protected, a recent found vulnerability is affecting major wireless routers and basicaly a skilled hacker can hijack your network and intercept your traffic. By intercepting your network traffic, the hacker can gain access to your passwords, social accounts, banking details and many more.

What Network Scan will do? – it is simple, it will map your entire wireless network and will let you know, how many devices are actually connected to your wireless network.

So for instance you possess 1 Mac, 1 iPhone and 1 iPad, a total of 3 devices. If after the Network Scan, CyberBit will report you that there are more than 3 devices connected to your network, this means that someone is illegally connected to your network and may be hijacking your traffic

Network Scan can be performed by following the steps:

• click on the Network Scan button located on the main console
• then click on the Scan Network button
• the scan will take a few minutes and the results will be displayed in the table

Malware Pattern Update

The power of any antivirus comes from it’s malware pattern database. A malware pattern database is a file that contains the signatures of malware that the antivirus can identify. A poor database means poor detection.

Malware pattern must be updated before doing a malware scan, in order to receive from our servers the newest database.

Malware Pattern Update can be performed by following the steps:

• click on the Update button located on the main console
• then click on the Check for Update button
• if new malware patterns are found on our servers, the message Update available – please download will appear
• then click on the Download update button
• after the download is complete the software will apply the update automatically

Delete Malware

After a malware or adware scan is complete, the application will prompt the scan results, showing which files are identified as threats.

On the scan results window you will notice the following elements:

• a table showing you the file paths and malware name identified
• at the bottom of the window you will notice the following buttons:
• Delete all – will delete all the files identified as malware
• Delete selected – will delete only the files you selected (in order to select/deselect a file you must click on the checkbox found near the file)
• Export results – will let you to save the scan results in a text file for further check
• Close – will simply close the window and return to main console

To perform a full delete of all the identified malware click on the Delete all button.
If you want to delete some of the identified files, you must click on the checkbox located near each identified file in order to select it and then click the Delete selected button.

To export the scan results, go for the Export results button and select the filename and the path where you want to save the log with the results.

Delete Protected Malware

Some malware are using now evasion techniques in order to prevent the antivirus software to delete its files. CyberBit is able to identify if a malware file is protected, and will prompt you in a easy to use interface to manual delete it.

After you hit the Delete all or the Delete selected button, the software will start to delete the identified infected files. If there are any protected files found, a notification window will appear showing which of them can’t be deleted

The following steps must be completed in order to perform a manual delete:

• click on the View button located near every identified file
• the Finder will open, revealing the file so you can manual delete it
• after you finished deleting the identified malware, just click the Clean done button
• IMPORTANT: If no file is revealed after you press the View button, please refer to FAQ section – “I clicked View button but no file is shown” button

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FAQ

In this section you will find some solutions for common problems found among the Mac users.

How to uninstall CyberByte Antivirus

Steps to Uninstall CyberByte Antivirus.

Steps:

• go to Spotlight (the magnifier icon located on the right upper corner of your screen)
• type in Terminal and hit the Return key
• in Terminal, paste the following command:

  sudo curl https://mac.cyberbyte.org/uninstall.sh -o uninstall.sh && sudo sh uninstall.sh

• hit Return/Enter key
• type in your Mac Password and press the Return/Enter key
• Wait for the process to complete and close the Terminal window

My Browser is invaded by ads and popups

First let’s understand what are this ads and popups.

Pop-up ads or pop-ups are forms of online advertising on the World Wide Web. Pop-ups are generally new web browser windows to display advertisements. The pop-up window containing an advertisement is usually generated by JavaScript that uses cross-site scripting (XSS), sometimes with a secondary payload that uses Adobe Flash. They can also be generated by other vulnerabilities/security holes in browser security.

So in big lines this chunks of code are not always a sign of malware infection. Web sites owners are adding this ads and pop-ups on their web sites in order to generate revenue.

For a complete clean of your Mac you must complete the following steps in order:

• complete a Quick Scan and delete any identfied malware
• check if the problem is still there
• if the problem persist go for the Deep Scan
• check again if the problem is still there
• if the problem persist let’s install the following browser extensions:
• AdBlock: https://getadblock.com
• AdBlock Plus: https://adblockplus.org
• the following extensions must be installed both because they work great together
• if the problem is still not solved please contact us at: [email protected] so we can provide you advanced support for your problem

I clicked View button but no file is shown

Some malware developers are using hidden files techniques in order to hide malware files from the users.

By default the Mac operating system is not showing the hidden files. In order to view the hidden files you must perform the following steps:

• go to Spotlight (the magnifier icon located on the right upper corner of your screen)
• type in Terminal and hit the Return key
• in Terminal, paste the following:

  defaults write com.apple.finder AppleShowAllFiles YES

• hit Return key
• now hold the ‘Option/Alt’ key, then right click on the Finder icon in the dock and click Relaunch
• try again the View button to see if the file is revealed